Privacy Policy

Welcome to Operebem's institutional website. For us, trust is the most valuable asset. This Privacy Policy describes how Operebem Group collects, uses, stores and protects your personal information. We take your privacy seriously and are committed to protecting your data in accordance with the world's leading data protection laws, including Brazil's LGPD (General Data Protection Law) and the European Union's GDPR (General Data Protection Regulation).

We collect only the information necessary to operate and improve our services. This includes:

Data you provide directly to us:

• Individual: Full name, CPF, email and phone, filled in our contact forms.
• Legal Entity: Company name and CNPJ of the company you represent.

Data we collect automatically:

• Cookies and Navigation Data: To optimize your experience and analyze site performance, we may collect your IP address, browser type, pages visited and time spent. You will be asked to manage your cookie preferences when visiting our site for the first time.

We use your data for specific purposes, always supported by a legal basis:

• To respond to your contact (Pre-contract execution): We use your name, email and phone to respond to your requests made through the contact form.
• For service analysis and improvement (Legitimate Interest): We analyze usage data, anonymized whenever possible, to understand how our site is used and how we can improve it.
• For marketing (Consent): Only with your explicit consent, we will send emails with news about our projects and services. You can withdraw your consent at any time.
• For the Under16 Project (Parental Consent): Collection of data from minors under 16 is done exclusively for educational project management and only occurs with specific and highlighted consent from at least one parent or legal guardian.

Your data is for exclusive internal use by Operebem. We do not sell, rent or share your personal data with third parties. If in the future we need to use service providers (such as marketing automation platforms or cloud services), this will be done under strict confidentiality and security contracts, and this policy will be updated.

Our servers are located in Brazil. If you are accessing our site from another region (such as the European Union or the USA), your data will be transferred and processed in Brazil. By continuing to use our site, you agree to this transfer, and we guarantee that your data will be protected with the same level of care, wherever they are.

You have control! The legislation guarantees you the following rights:

• Access: Know what data we have about you.
• Correction: Correct incomplete, inaccurate or outdated data.
• Anonymization or Deletion: Request deletion of unnecessary data or data processed in non-compliance (the famous "right to be forgotten").
• Portability: Request transfer of your data to another provider.
• Consent Revocation: Withdraw your consent for data use for marketing, for example.

To exercise your rights, contact us by email: suporte@operebem.com.br.

We adopt technical and administrative security measures to protect your data. We will retain your information only for the time necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

For any questions about this Privacy Policy or about your data, contact our Data Protection Officer (DPO):

We may update this policy periodically. The latest version will always be available on our site, with the date of last update.